Legal

Terms of Service

The legally binding agreement between you and Audit Machine.

Last updated September 2026

These Terms of Service (the “Terms”) are a legally binding agreement between you (“you,” “your,” or “Customer”) and Audit Machine (“Company,” “we,” “us,” or “our”).

By creating an account, submitting a website URL for analysis, clicking “I Agree,” checking an acceptance box, completing checkout, or otherwise accessing or using the Service, you agree to these Terms and to the following policies, which are incorporated by reference: Privacy Policy, Acceptable Use Policy, Refund Policy, Cookie Policy, and DMCA Policy. If you do not agree, do not use the Service.

IF YOU ARE ENTERING INTO THESE TERMS ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE AUTHORITY TO BIND THAT ENTITY. IN THAT CASE, “YOU” MEANS THAT ENTITY.

THESE TERMS CONTAIN AN ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER IN SECTION 15 THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM.

The Service

1.1 What Audit Machine Is

Audit Machine is a conversion-rate-optimization (“CRO”) analysis product that, when you submit a publicly reachable website URL and related inputs, generates a graded digital report, prioritized fix list, and related materials (collectively, the “Report”) using automated collection of publicly available website and related public signals, AI-assisted analysis, and (where applicable) human review workflows (the “Service”).

1.2 What Audit Machine Is Not

The Service is not: legal, financial, tax, investment, medical, or other professional advice; a guarantee of traffic, revenue, ranking, conversion rate, or ROI; website implementation, design, coding, or agency services; continuous monitoring unless you separately purchase such a product under additional terms; or a substitute for your own judgment, testing, and professional advisors.

1.3 One-Time Product Positioning

Unless we expressly offer a separate subscription or add-on under clear additional terms that you affirmatively accept, the core paid unlock is a one-time digital Report purchase. Promotional codes, if any, are issued at our discretion and may be modified or revoked prospectively.

1.4 Changes to the Service

We may modify, suspend, or discontinue features of the Service. Material reductions to paid Report deliverables already purchased will be handled under Section 6 (Refunds) or as otherwise required by law.

Eligibility; Accounts; Electronic Communications

2.1 Age and Capacity

You must be at least eighteen (18) years old and able to form a binding contract. The Service is not directed to children. We do not knowingly collect personal information from anyone under 13 (COPPA) or permit accounts for anyone under 18.

2.2 Account Registration; OTP

You may be required to verify an email address via one-time passcode or similar authentication. You are responsible for the accuracy of account information and for activity under your credentials. Notify us promptly of unauthorized use at support@auditmachine.io (or the support address posted on the Site).

2.3 Business Use

The Service is intended primarily for business and professional marketers, founders, and agencies. If you use the Service as a consumer, mandatory consumer-protection rights that cannot be waived under applicable law still apply.

2.4 Electronic Records and Signatures

You consent to receive agreements, notices, disclosures, and records electronically, and agree that clickwrap / checkbox acceptance constitutes your electronic signature.

Customer Authorization for Website Analysis (Critical)

3.1 Authority Warranty

By submitting a URL, domain, or related materials (collectively, “Target Site”), you represent and warrant that:

(a) you own the Target Site, or you have obtained all rights, licenses, and permissions necessary to authorize us to access, crawl, scrape, screenshot, copy, store, analyze, and generate a Report about the Target Site and its publicly available pages, content, metadata, and public third-party signals (e.g., public reviews, public SERP snippets);

(b) your request does not violate the Target Site’s terms of use, robots rules, technological access controls, or any law (including computer-fraud, privacy, IP, and anti-hacking laws);

(c) you will not submit Target Sites that are illegal, that you know contain malware, or that are designed primarily to harm others; and

(d) you will not use the Service to stalk, harass, dox, compete unfairly by misappropriating non-public data, or circumvent paywalls, logins, CAPTCHAs, or rate limits on third-party systems except as expressly allowed by us for ordinary public-page analysis of a Target Site you are authorized to analyze.

3.2 Scope of Collection

We may retrieve publicly available pages and assets of the Target Site and related public information reasonably needed to produce the Report. We do not ask you for Target Site admin passwords in the standard flow. If a future feature requires authenticated access, it will be disclosed separately and require additional consent.

3.3 Customer Responsibility for Target Site Content

You are solely responsible for Target Site content and for decisions you make based on the Report. We do not adopt, endorse, or assume ownership of third-party website content merely by analyzing it.

3.4 Indemnity for Authorization Failures

You will defend, indemnify, and hold harmless Company and its affiliates, officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your breach of this Section 3 or any third-party claim that our analysis of a Target Site you submitted was unauthorized.

Fees; Payment; Taxes; Billing Descriptor

4.1 Fees

Prices are shown at checkout in USD unless stated otherwise. The standard unlock price for the full Report is \$99.95(one-time), subject to change for future purchases and subject to valid promo codes.

4.2 Payment Processor

Payments are processed by Stripe, Inc. and its affiliates (“Stripe”). Your use of Stripe is subject to the Stripe Services Agreement and Stripe Privacy Policy. We do not store full payment card numbers; Stripe does.

4.3 Billing Descriptor

Charges may appear on your statement as “Audit Machine” (or a similar descriptor we disclose at checkout). Contact support before disputing a charge with your bank so we can help resolve it (see Section 6).

4.4 Taxes

Fees may exclude applicable sales, use, VAT, GST, or similar taxes. You are responsible for taxes associated with your purchase, except taxes based on our net income. Where we are required to collect tax, it will be added at checkout or as required by law.

4.5 No Subscription Unless Clearly Offered

These Terms do not authorize recurring charges for the core Report. If we later offer subscriptions or negative-option add-ons, we will: (i) clearly disclose material terms before purchase; (ii) obtain your affirmative consent; and (iii) provide a simple cancellation path consistent with FTC Act § 5, ROSCA, and applicable state automatic-renewal laws.

4.6 Failed Payments; Fraud

We may refuse, cancel, or reverse transactions that appear fraudulent, unauthorized, or high-risk, and may require additional verification.

Delivery; License to Reports; Intellectual Property

5.1 Delivery

After payment (or as otherwise stated in a free preview flow), we will make the Report available via your account, email, and/or a report host URL. Delivery timing is typically under one hour but is not guaranteed; complex sites, third-party outages, or abuse filters may delay or prevent completion.

5.2 License to You

Subject to these Terms and full payment (where required), we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to download, copy, and use the purchased Report for your internal business purposes, including sharing with your employees, contractors, and service providers under confidentiality obligations. You may not resell, republish, or productize Reports as a competing audit service without our prior written consent.

5.3 Company IP

We and our licensors own all right, title, and interest in the Service, software, models, prompts, workflows, documentation, trademarks (including Audit Machine and related marks), and the methodology embodied in Reports (excluding your Customer Content and third-party Target Site content). No rights are granted except as expressly stated.

5.4 Customer Content

“Customer Content” means account information, URLs, notes, and other materials you submit (excluding Target Site third-party content). You retain ownership of Customer Content. You grant us a worldwide, royalty-free license to host, process, transmit, display, and create derivative works from Customer Content solely to provide, secure, and improve the Service and as described in the Privacy Policy.

5.5 Feedback

If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or attribution.

5.6 Free Previews

Any free grade, teaser, or partial finding is provided “AS IS,” may be incomplete, and does not create a warranty for the paid Report.

5.7 Agencies, Resellers, and White-Label Use

(a) Client Target Sites. If you are an agency, consultant, freelancer, or similar service provider and you submit a client’s or prospect’s Target Site, you represent that you have authority from that client/prospect (or otherwise have lawful authority) to request the analysis, and that you will use the Report only as permitted by your agreement with them and these Terms.

(b) You remain the Customer. You—not your client—are the contracting party with Company unless we execute a separate written agreement naming another party. You are responsible for your clients’ claims arising from your use or delivery of Reports.

(c) No white-label platform license. Unless we grant a separate written white-label or reseller license, you may not remove our branding from Reports and resell them as if they were your original audit product, offer Audit Machine as “your” SaaS, or use our trademarks to suggest partnership or endorsement.

(d) Permitted client sharing. You may share a purchased Report with the specific client whose Target Site was analyzed, under confidentiality obligations at least as protective as these Terms, provided you do not publish the Report publicly or use it to market a competing automated audit tool.

(e) No client publicity by default. We will not use your client’s name, logo, or Target Site as a public case study without your (and, where required, your client’s) prior written consent. Separately, you may not issue press or public claims that Company audited a third party in a way that suggests the third party endorsed us, without that party’s permission.

(f) Confidentiality of methods. You will not disclose our non-public prompts, scoring methods, internal tooling, or unpublished playbooks except to your personnel/contractors under confidentiality for the engagement.

(g) Indemnity. You will defend and indemnify Company Parties against claims by your clients or other third parties arising from your agency relationship, your marketing of Reports, or your lack of authority to submit a Target Site.

Satisfaction Refund Policy (14 Days); Chargebacks; Evidence

The detailed Refund Policy is incorporated by reference. In summary:

6.1 Guarantee

If you are not satisfied with a paid Report purchase, you may request a refund within fourteen (14) calendar days after the purchase date by emailing support@auditmachine.io with: (a) order / payment reference; (b) account email; (c) Target Site URL; and (d) a brief explanation of why you are unsatisfied.

6.2 How Refunds Are Issued

Approved refunds are issued to the original payment method via Stripe, typically within ten (10) business days after approval. Processing times at your bank may vary.

6.3 Fair-Use / Abuse Limits

We may deny or claw back refunds, suspend accounts, and contest chargebacks where we reasonably determine: duplicate requests; payment fraud; “refund after full commercial use / redistribution” abuse; coordinated chargeback abuse; or material misrepresentation. We may require you to confirm deletion/cessation of further commercial redistribution of the Report as a condition of refund.

6.4 Contact Us Before a Chargeback

You agree to contact support@auditmachine.io and allow us at least five (5) business days to investigate and respond before initiating a payment dispute or chargeback with your card issuer or bank, except where the card network or law requires earlier action (e.g., confirmed unauthorized fraud).

6.5 Evidence Pack; Authorization to Disclose to Processors

You acknowledge that we may retain and submit to Stripe, card networks, banks, and fraud vendors an evidence pack reasonably related to the transaction and dispute, including: account email; order ID; amount and timestamp; billing descriptor disclosure; clickwrap acceptance logs (Terms/Privacy version, IP, user-agent, timestamp); Target Site URL submitted; Report delivery/access logs; checkout screenshots or equivalent records showing price, AI disclaimer, and refund terms; refund request history; and communications with you. This processing is described in the Privacy Policy and is used for fraud prevention, dispute resolution, and legal compliance.

6.6 Unwarranted Chargebacks; Costs

If you initiate a chargeback after receiving the Report, while a refund request is pending or available, or based on a reason inconsistent with these Terms (other than proven unauthorized payment fraud), we may: (a) contest the chargeback; (b) suspend or terminate your account; (c) disable access to Reports; and (d) to the extent permitted by law and card-network rules, recover chargeback fees, network fines, and our reasonable costs of defense from you.

6.7 Non-Waivable Rights

Nothing in this Section limits non-waivable rights under applicable consumer-protection laws.

AI-Assisted Outputs; Disclaimers; No Results Guarantee

7.1 AI Disclosure

Reports are produced with artificial-intelligence assistance and automated tooling, and may include human review. AI systems can hallucinate, omit context, misread dynamic pages, or rely on incomplete public data.

7.2 Informational Only

Reports are provided for general informational and educational purposes related to CRO and UX hypotheses. They are not a promise that implementing any recommendation will increase conversions, revenue, or any metric.

7.3 Your Testing Obligation

You are solely responsible for validating recommendations (including A/B or other tests), assessing legal/brand/accessibility/compliance impacts, and implementing changes on your systems.

7.4 Third-Party Data

Public reviews, SERP snippets, analytics estimates, and similar signals may be incomplete, delayed, or inaccurate. We do not warrant third-party data.

7.5 AS IS

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR REQUIRED BY LAW, THE SERVICE AND REPORTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

7.6 High-Risk Use

You may not rely on the Service as the sole basis for decisions that could cause death, personal injury, severe environmental damage, or other high-risk harms.

7.7 Marketing Claims Safe Harbor; Testimonials; No Fiduciary Duty

(a) No results guarantee in marketing. Any examples, case studies, scores, “before/after” illustrations, estimated lift figures, testimonials, or marketing statements on our Site, ads, emails, or social channels are illustrative only and do not modify these Terms or guarantee that you will achieve similar results. Conversion outcomes depend on your traffic, offer, implementation quality, seasonality, and many factors outside our control.

(b) FTC / advertising compliance. You agree not to republish our marketing in a misleading way. If you provide a testimonial, you grant us a license to use it as described in our feedback/publicity practices, and you represent it is honest and reflects your actual experience.

(c) AI disclosure in marketing. Where we describe Reports publicly, we may identify that outputs are AI-assisted. You will not remove AI or “informational only” disclaimers from Reports when sharing them with clients.

(d) No fiduciary or advisory relationship. Your purchase does not create a fiduciary, agency (except as payment processing requires), partnership, or professional-advisory relationship between you and Company.

Acceptable Use

You must comply with our Acceptable Use Policy, which is incorporated into these Terms. Without limiting that policy, you will not, and will not allow others to:

(a) violate law or third-party rights;

(b) probe, scan, or attack our systems, or bypass rate limits, paywalls, or security;

(d) use the Service to build a competing audit product using our non-public methods or outputs at scale;

(e) upload malware or unlawful content;

(f) misrepresent affiliation with us;

(g) use the Service if you are on a U.S. sanctions list or in an embargoed jurisdiction where such use is prohibited;

(h) submit Target Sites primarily to harvest personal data about individuals unrelated to a legitimate CRO engagement you are authorized to perform; or

(i) engage in any activity that imposes an unreasonable load on the Service.

We may investigate and suspend or terminate access for violations.

Privacy; Data Processing; Security

9.1 Privacy Policy

Our collection and use of personal information is described in the Privacy Policy, which is incorporated by reference.

9.2 Security

We implement commercially reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

9.3 Subprocessors

We use subprocessors (e.g., hosting, email, payments, crawl/LLM providers) as described in the Privacy Policy. We remain responsible for their processing under our instructions to the extent required by applicable law.

9.4 No Sale of Personal Information (Default Position)

As stated in the Privacy Policy, we do not sell personal information for money. Certain advertising / analytics technologies may constitute “sharing” or targeted advertising under state law; you may opt out, and we honor Global Privacy Control signals as described there.

Third-Party Services and Links

The Service may link to or integrate third-party services (Stripe, email providers, report hosts, research APIs, etc.). We are not responsible for third-party terms, privacy practices, or availability. Your use of third-party services is at your election and subject to their terms.

DMCA / IP Complaints

DMCA Agent
Audit Machine
5830 E 2nd St, Ste 7000 #38290
Casper, WY 82609, USA
Email: legal@auditmachine.io

We may remove content and terminate repeat infringers where appropriate.

Suspension; Termination

We may suspend or terminate access immediately for: breach of these Terms; fraud/risk; legal compulsion; non-payment; or extended Service discontinuation. You may stop using the Service at any time. Sections that by nature should survive (including 3, 5.3–5.7, 6.4–6.6, 7–9, 13–18) survive termination. We may retain data as described in the Privacy Policy and as required by law, dispute resolution, or security.

Indemnification

In addition to Section 3.4, you will defend and indemnify Company Parties against third-party claims arising from: (a) your Customer Content; (b) your misuse of the Service or Reports; (c) your violation of law or these Terms; or (d) disputes between you and your clients if you are an agency reselling insights derived from a Report (unless caused by our willful misconduct).

Limitation of Liability

14.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY; ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, REGARDLESS OF THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY.

14.2 Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO COMPANY FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT, OR (B) USD \$99.95.

14.3 Allocation of Risk

These limitations are a fundamental basis of the bargain and apply even if any limited remedy fails of its essential purpose.

14.4 Non-Excludable Rights

Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the maximum permitted by law. Nothing excludes liability for death or personal injury caused by negligence where such exclusion is prohibited, or for fraud / willful misconduct.

Dispute Resolution; Arbitration; Class-Action Waiver

15.1 Informal Resolution First

Before filing a claim, you agree to contact legal@auditmachine.io and attempt informal resolution for thirty (30) days.

15.2 Binding Arbitration

Except for Excluded Claims (Section 15.5), any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or Commercial Rules if you used the Service primarily for business and AAA so determines). The Federal Arbitration Act governs interpretation and enforcement of this Section.

15.3 Class-Action Waiver

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims without consent of all parties.

15.4 Small-Claims Carve-Out

Either party may bring an individual action in small-claims court for eligible claims.

15.5 Excluded Claims

Either party may seek provisional injunctive relief in court for IP infringement, unauthorized access, or misuse of the Service, and Company may pursue collections in court for unpaid fees. Public injunctive relief claims are preserved to the extent required by law (e.g., California).

15.6 Opt-Out

You may opt out of arbitration within thirty (30) days of first accepting these Terms by sending written notice to legal@auditmachine.io and the mailing address in Section 18 with your name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect other Terms.

15.7 Batch / Mass Arbitration

If 25 or more similar demands are filed by or with the same counsel, AAA’s mass-arbitration procedures (or a negotiated batching protocol) may apply to promote efficiency.

15.8 Jury Trial Waiver

IF A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND COMPANY WAIVE ANY RIGHT TO A JURY TRIAL to the extent permitted by law.

Governing Law; Venue

16.1 Governing Law

These Terms are governed by the laws of the State of Wyoming, excluding conflict-of-laws rules, and by the Federal Arbitration Act as to Section 15.

16.2 Venue for Court Actions

Subject to Section 15, exclusive venue for permitted court actions lies in the state or federal courts located in Comal County, Texas, and you consent to personal jurisdiction there. Notwithstanding the foregoing, small-claims actions may be brought in a small-claims court in your county of residence where required by AAA Consumer Rules or applicable law.

16.3 Government Users

If you are a U.S. government user, the Service is commercial computer software / documentation under FAR / DFARS, provided with only those rights customarily provided to the public.

Changes; Assignment; Restructuring

17.1 Changes to Terms

We may update these Terms by posting a revised version and updating the “Last Updated” date. For material adverse changes, we will provide additional notice (e.g., email or in-product) and, where required, obtain renewed consent. Continued use after the effective date constitutes acceptance, except where mandatory law requires otherwise.

17.2 Assignment

You may not assign these Terms without our consent. We may assign to an affiliate or successor in connection with merger, financing, reorganization, or sale of assets.

17.3 Successor / Assignment Notice

We may transfer the Service and these Terms to an affiliate or successor entity without your consent, provided the successor assumes our obligations. We will update the contracting party name and contact details when that occurs.

17.4 Export / Sanctions

You will comply with U.S. export control and sanctions laws.

Miscellaneous

18.1 Entire Agreement

These Terms, the Privacy Policy, and any order / checkout disclosures form the entire agreement and supersede prior understandings regarding the Service.

18.2 Severability

If any provision is unenforceable, it will be modified to the minimum extent necessary; remaining provisions continue.

18.3 Waiver

Failure to enforce a provision is not a waiver.

18.4 Force Majeure

We are not liable for delays or failures due to events beyond reasonable control (including outages of LLM, crawl, DNS, payment, or hosting providers).

18.5 No Third-Party Beneficiaries

Except for Company Parties entitled to indemnification / limitation protections, there are no third-party beneficiaries.

18.6 Notices

We may notify you via the Service, email, or posting. Legal notices to us:

Audit Machine — Audit Machine
5830 E 2nd St, Ste 7000 #38290
Casper, WY 82609, USA
Support: support@auditmachine.io
Legal / Privacy: legal@auditmachine.io / privacy@auditmachine.io

18.7 Interpretation

Headings are for convenience. “Including” means “including without limitation.”

18.8 Contact

Questions about these Terms: legal@auditmachine.io.

Clickwrap Acceptance Record

For enforceability, Company will log (where technically feasible): account identifier / email, Terms version, timestamp, IP address / user agent, and checkout or signup acceptance event.